Salesforce is taking AI to the next level with large language models that make customer service smoother, sales more strategic, and insights faster. By automating routine tasks, these tools free up teams to focus on real connections with customers. The result? Happier customers, smarter sales, and big wins for businesses.

Salesforce use cases

Yelp already had a machine learning platform before the big push for large language models (LLMs). Now, they’re using LLMs to level up their search and recommendation systems, making it easier for moderators and businesses to track down users. Let’s dive into how Yelp is making it work.

Updates > Forward > AI use cases

2024

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